April 11, 2011

MARYLAND TICKET OFFICE INTERNSHIP

Qualifications:

§  Bachelor's degree

§  Strong communication and organizational skills

§  At least one year of experience in customer service

§  Paciolan experience is helpful but not required

Responsibilities:

§  Assist with counter and phone sales for all ticketed events using Paciolan software and point-of-sale printers.

§  Assist with customer service issues as it relates to student ticketing.

§  Supervise selected lacrosse, baseball, and soccer events and complete reconciliation of events.

§  Assist with ticket related functions for all home football as well as men's and women's basketball games; including but not limited to; oversight of customer service, access management, complimentary ticket distribution, and student ticket distribution.

§  Assist with outbound sales efforts.

§  Develop skills in customer service, sales, and NCAA Compliance.

§  Other duties as assigned.

Compensation: $10.00 per hour. 

Application deadline: April 29, 2011.

Position is for a one year appointment, willing to negotiate dates.

Please send resume, cover letter, and the names of three references:                               

Marie Brown

                                                                University of Maryland

                                                                2740 Comcast Center

                                                                College Park, MD 20742

Send resume to:      FAX:  (301) 314-4920          Email: mbrown19@umd.edu