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University of Maryland Athletics

Mobile Ticketing

The University of Maryland Athletics is excited to announce that we are going fully mobile for football, volleyball, men’s basketball, women’s basketball, wrestling and men’s lacrosse starting this fall. While we have been offering mobile tickets for several years now, we are fully transitioning to mobile tickets this year.  You will now be able to fully manage your tickets from the convenience of your phone, including easily sending your tickets to friends and selling your tickets on StubHub. Additionally, you will no longer have to worry about forgetting your tickets at home or losing them at your tailgate!

DOWNLOAD YOUR TICKETS

Use the link below to access your digital tickets via your My Account page. Your tickets will only be accessible via mobile smartphone - they will not display on a computer. You will need to log in using your account number and password you created. Download Your Tickets

iPhone Instructions

Step 1
You receive an email and/or a text message. Using your phone, open the email and 'tap' on the link to access the tickets.
Step 2
On the ticket access page, tap the "Add to Apple Wallet" button. This will open your Apple Wallet.
Step 3
Follow the Apple Setup steps by 'tapping' "Add" on the top right-hand corner of the screen.
Step 4
The ticket is then added to your wallet. You will see your ticket when you open your wallet.
Step 5
Ready to Scan!

Android Instructions

Step 1
You receive an email and/or a text message. Using your phone, 'tap' on the link to access the tickets.
Step 2
On the ticket access page, tap the "GPay Save to Phone" button. This will open your Google Pay app.
Step 3
Next, 'tap' the "Save" button and the ticket will be added to your Google Pay Wallet.
Step 4
You will see your ticket when you 'tap' the "open in App" button.
Step 5
Ready to Scan!

Mobile Ticketing FAQ

Why is Maryland transitioning to mobile tickets?
  • Flexibility
    • Real-time changes to event dates and times are reflected immediately on digital tickets. Mobile tickets also allow guests to manage their tickets from their mobile phone through their My Account page. That includes seamless transfer and resell of tickets through StubHub, our Official Fan-to-Fan Ticket Marketplace.
  • Ease of Use
    • By using your online ticketing account at umterps.com/MyAccount, you always have your tickets on you. You may download, transfer, or resell your tickets at any time. It also adds a layer of security, guarding against the production of fraudulent and counterfeit tickets.
How will mobile tickets work?
Beginning with the 2021-22 season, tickets for all University of Maryland Athletics events will no longer include a printable PDF option. This decision was made to move to a contactless entry for the safety of our fans. Mobile ticketing will also protect the integrity of your tickets and to prevent fraud and counterfeit problems that often accompany PDF tickets. Printed PDF tickets WILL NOT be accepted at any University of Maryland Athletics venues for admittance. This year, all season tickets and single game tickets are fully digital and only accessible via your mobile device. Your phone is your ticket!
Do you have a mobile delivery guide I can look at?
We know this is a big change. Please check out our step-by-step guide here.
How do I access my tickets?
  • Fans can access their tickets via a mobile browser by going to umterps.com/MyAccount.
  • Via the One Maryland app: If you do not already have it - download the Official One Maryland mobile app and select the ticket icon in the bottom right corner. Then log in with your ticket account information and you will find all active tickets for the season. You then can click on the ticket, open it and scan it to get into the game. To save time at the gate fans are encouraged to save their tickets from their app to their Apple Wallet or Google Pay apps prior to arrival.
How do I download the One Maryland mobile app?
Fans can download the One Maryland app by clicking here.
What is the One Maryland app?
The official One Maryland app provides you with the latest news and updates on Maryland Athletics. The app also provides you with the ability to purchase, download, transfer, or resell your tickets at any time.
When will my tickets be available on my account?
Tickets will be viewable in your account a minimum of 2 weeks before the start of the sport season(s) in which you hold tickets. Once the tickets are available on accounts, the ticket holder of record will receive an email letting them know.
How will parking passes work?
Parking passes will be mobile starting this season, although print-at-home PDFs are available for parking as well. 
What if I do not have cell phone or wifi service at the venue?
There is Wi-Fi service available in and around our venues but we suggest downloading tickets to Apple Wallet or Google Pay apps prior to arriving at the venue to avoid Wi-Fi or cell service issues. Once tickets are successfully downloaded to Apple Wallet or Google Pay apps, Wi-Fi is not required to access tickets.
What if my guest(s) and I arrive at the venue at different times?
Each individual will need a ticket to enter the venue. Tickets can be transferred to each member of your party prior to your arrival via the One Maryland app. This will allow you and your party the convenience of entering at your own time.
Can I take a screenshot of my digital ticket(s) and text or email the screenshot to one of my guests so they can enter?
No. Screenshots of your mobile ticket or pictures of your barcode will not be valid for entry.
What steps can I take to ensure that my mobile ticket scans properly?
Downloading tickets to Apple Wallet or Google Pay apps prior to arriving at the venue and turning your screen brightness to the highest setting will help resolve scanning issues. If issues continue at the gate, you may visit one of our Customer Service locations and a representative will help solve the issue.
Can I have multiple tickets on the same mobile device?
Yes, you can have multiple tickets on your account that will be loaded into your mobile app. Tickets can be viewed by swiping left or right on your smartphone once you open the event. If your whole party is not arriving at the same time, we recommend transferring tickets to each member of your party for easiest access entering the venue.
What if my battery dies or some other extenuating experience happens on game day?
On event days, please visit the Customer Service location at that venue for assistance.

If someone coming with you has a smartphone, before heading to the venue you can access the tickets via umterps.com/MyAccount. One smartphone can be used to scan multiple tickets and provide all parties access to the game.
Can digital tickets be downloaded onto a desktop computer and printed?
No. Printed PDF tickets WILL NOT be accepted at any University of Maryland Athletics venues for admittance.
How can I transfer tickets to another person?
Tickets can be transferred via the One Maryland App or by visiting umterps.com/MyAccount from your mobile device. Simply log into your account and select the ticket(s) you wish to transfer and follow the instructions to send a text invitation to a friend or family member to accept the ticket(s).
Do ticket transfers expire?
Yes, ticket transfers automatically expire if the process is not completed within 48 hours of the invitation being sent.
Is there a cost to transfer my tickets?
There is no fee to transfer game tickets from your online account.
Can I transfer my tickets more than one time?
No, a ticket cannot be transferred more than once by the account holder. Once it is transferred it will be in the new user’s account and they will have the ability to transfer it if needed. A ticket transfer can be canceled prior to it being completed and accepted by the recipient.
If I transfer my tickets, can the person receiving them just show the confirmation text/email for entrance?
No. The confirmation text message the new ticket holder receives does NOT act as their ticket(s). They will need to click on the link in the text message they receive and then login to their ticket account, or if they do not have an account they will need to create one. Once they have an account they must login to umterps.com/MyAccount or their official One Maryland App or show their mobile ticket on their phone.
Can ticket holders transfer tickets after the event has started?
No, you cannot transfer/sell tickets after the event has begun.
If I purchased tickets on Stubhub, how can I access them on gameday?
Tickets purchased from StubHub can be downloaded from the One Maryland app or from umterps.com/MyAccount.
What are device and software requirements for entry?
In order to run the Official One Maryland App fans with an iPhone will need to have iOS 10 (or higher), while android users will need to have version 5.0 (or higher).
If I need further assistance, who do I contact?
For further assistance, please contact the Maryland Athletic Ticket Office Monday through Friday (8:30 a.m. – 5 p.m.) at 1(800)IM-A-TERP or terptix@umd.edu. For assistance on game day, please visit a Ticket Office Customer Service location at the event.