Orange Bowl Ticket FAQ
12/24/2001 7:00:00 AM | Football
Dec. 24, 2001
COLLEGE PARK, Md. - Following are frequently-asked questions and their appropriate answers, regarding ticket policies, pickup and distribution for Orange Bowl tickets to Maryland fans. If you need an immediate response, or your question is not answered with this FAQ, contact the Terrapin ticket office at 301-314-7070. Please allow adequate response time by phone due to the holidays and high volume of calls.
HOW WILL I KNOW MY ORDER HAS BEEN FILLED?
We encourage customers to contact their credit card company to confirm that
the order was charged to their credit card. After fans have confirmed the
charge with their credit card company, they can confirm their order by
calling 301.314.7070.
HOW AND WHEN WILL I RECEIVE MY TICKETS?
Tickets were sent via Fed-Ex, 2-day priority on Wednesday, December 19th and
Thursday, December 20, 2001.
HOW WERE THE SEATS ASSIGNED?
Orders for bowl tickets were filled in Terpoint priority order, with the
priority ticket limits listed. Ticket orders for non-Terrapin Club member
football season ticket holders, alumni, faculty and staff were filled after
all Terrapin Club member ticket orders were filled.
Additional ticket orders were encouraged, and were filled after all of the priority orders were filled.
1st Priority
Terrapin Club members in Terpoint order
2nd Priority
Football season ticket holders who are not Terrapin Club members, by
date of order
3rd Priority
Alumni, faculty and staff who are not Terrapin Club members, by date
of order
WHY DIDN'T I GET BETTER SEATS?
The Orange Bowl, like all major bowls, keeps the "best" tickets for its
corporate sponsors, committee members, and annual customers. These are
customers that will attend the game every year, irrespective of the
participating schools. This is standard practice for major bowls.
The Orange Bowl gave Maryland and Florida seats in opposite corners of the stadium. The large majority of Maryland's tickets are located in the corner, extending around the end zone and into the upper level. Maryland received very few tickets between the 40-yard lines.
The Terp's actual ticket allotment was as follows:
$100 = 12%
$ 90 = 23%
$ 80 = 53%
$ 60 = 3%
$ 40 = 9%
I PAID $100 PER TICKET, WHY DO I HAVE TICKETS THAT ARE LESS EXPENSIVE?
Maryland's tickets were allocated in Terpoint priority order, as publicized
through the ticket application, umterps.com, and Terrapin Ticket Office. As
tickets were assigned, customer refunds were issued if the tickets were less
than $100.
WHAT IF I DECIDE TO ORDER TICKETS THEN DECIDE NOT TO GO?
Because of the ticket requirements associated with bowl games, we are not in
a position to offer refunds or cancellations.
WHY AREN'T MY SEATS TOGETHER?
There were no limits to the number of tickets that Terrapin Fans could
order. HOWEVER, priority orders were filled using the following guidelines.
Persons ordering more than their priority limit had their orders split,
unless they specified for all seats to be assigned in non-priority order.
Terp Club Donor Level Annual Donation Priority Tix Non-Priority Top Terp $10,000+ 8 unlimited Coaches Club $5,000-9,999 6 unlimited Super Terrapin $2,000-4,999 6 unlimited Diamondback $1,200-1,999 4 unlimited Life Member --- 4 unlimited Gold $600-1,199 4 unlimited Silver 250 $250-599 4 unlimited Silver $125-249 4 unlimited
Non-Terrapin Club Members Priority Tix Non-Priority Football Season Ticket Holder (not Terrapin Club Members) 4 unlimited Alumni, Faculty & Staff (not Terrapin Club Members) not applicable unlimited
IS THE ATHLETIC DEPARTMENT SPONSORING A TRAVEL PACKAGE? Yes, we work with Sports Travel International. Check www.terrapinclub.org for more information.
