University of Maryland Athletics

Terrapin Athletics Maryland Athletics

Ticket Office Internship

April 24, 2012

MARYLAND TICKET OFFICE INTERNSHIP

Qualifications:

  • Bachelor's degree
  • Strong communication and organizational skills
  • At least one year of experience in customer service
  • Paciolan experience is helpful but not required

Responsibilities:

  • Assist with window and phone sales for all ticketed events using Paciolan software and point-of-sale printers.
  • Assist with customer service issues as it relates to student ticketing.
  • Supervise women's lacrosse, baseball, and women's soccer ticket operations.
  • Assist with ticket related functions for all home football as well as men's and women's basketball games; including but not limited to; oversight of customer service, access management, complimentary ticket distribution, and student ticket distribution.
  • Assist with outbound sales efforts.
  • Develop skills in customer service, sales, and NCAA Compliance
  • Other duties as assigned.

Compensation: $10.00 per hour. 

Application deadline: May 9, 2012.

Position is for a one year appointment, willing to negotiate dates.

Please send resume, cover letter, and the names of three references:                                 

Marie Brown
University of Maryland
2740 Comcast Center
College Park, MD 20742
FAX:  (301) 314-4920       Email: mbrown19@umd.edu
 

The University of Maryland, College Park, actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, or political affiliation. Minorities and women are encouraged to apply.

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