May 20, 2011
COLLEGE PARK, Md. -
Full-Time Ticket Sales Consultant - Fan Relationship Management Center (College Park, MD)
Full Time Position (40hrs/week) Directly Reports To: Manager, Fan Relationship Management Center (FRMC)
WHO WE ARE & WHAT WE ARE ABOUT:
University at Maryland Athletics and The Aspire Group Inc. has partnered to develop a world-class ticket sales force on campus in College Park, Maryland. University at Maryland Athletics has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, University at Maryland and its fans will benefit from the commitment to integrity and the superior customer service that the Aspire Group brings to every client. Visit www.theaspiregroupinc.com
POSITION OVERVIEW:
University at Maryland Athletics and the Aspire Group seek a teachable, positive and passionate individual that is committed to becoming a sports sales industry leader. Sales Consultant's revenue will be generated primarily via outbound phone calls. These calls will be supplemented with email marketing, face-to-face presentations and in-arena/stadium tours. Day to day leadership and mentoring of this career growth oriented sports sales development program will be provided by the FRMC Manager. Sales Consultants will receive the tools, programs and systems necessary for them to "BE GREAT."
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties include performing outbound calls for University at Maryland Athletics with a concentration on Football, Men's & Women's Basketball and additional Olympic Sports. Inventory which is available for sale from the University at Maryland FRMC include, but not limited to:
a. Season Tickets
b. Season Ticket upgrades and Add-ons
c. Group Tickets
d. Partial/ Mini-Plan Ticket Packages
e. Single game tickets
Responsibilities include but are not limited to:
• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
• Grow sales significantly each week by attracting additional business leads.
• Be prepared to sell on behalf of University at Maryland Athletics & The Aspire Group.
• Maintain computerized records of all prospects and customers within the Paciolan (Ticketing) database.
• Make 100 outbound calls daily.
• Availability to work Athletic events including home games and special events.
• Additional responsibilities as assigned by Manager.
QUALIFICATIONS & REQUIREMENTS:
• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Previous customer service or retail sales experience; display a genuine desire to help people
• Paciolan or ticketing software experience preferred
• Excellent communication, presentation and listening skills
• Professional image and demeanor
• Ability to work well with others and comfortable taking initiative
• Little or no ticket sales experience required
COMPENSATION:
Competitive base pay, plus commissions based on meeting weekly sales goals
Note: When you apply for this job online, you will be required to answer the following questions:
- We would like you to show us a video "elevator pitch" on why you are right for this job. With a digital camera or a webcam record a video and tell us your name, college, why you want to work in sales & with The Aspire Group? Then upload the video to YouTube or similar site, even your own webpage if you have one. Please provide the URL in this box.
To apply for this position please click below:
http://theaspiregroupinc.teamworkonline.com/teamwork/jobs/apply.cfm?jobid=36016
